Frequently Asked Questions
What is ATLAS - VUE?
Assistive Technology Logistics & Analytical Software - Visual User Environment.
Pronounced Atlas -View
What is an RCM?
A Revenue Cycle Managment software manages patient data and processes in one system to align separate departments and improve workflows, resulting in significant bottom line savings.
What are the advantages of the ATLAS RCM?
The fundamental advantage of the ATLAS RCM is that the saved integration of a myriad of order workflow processes saves time and expense. Management can make decisions faster and with fewer errors. Data becomes visible across the organization.
What are ATLAS RCM benefits?
ATLAS RCM supports upper management by providing real-time information for important decision making. The system is task based with time sensitive workflows that let management identify bottlenecks and make quick corrections.
ATLAS RCM provides a collaborative platform with individual dashboards that lets employees spend more time being productive rather than remembering what the next step is and wondering if they need a specific form or attestation.
ATLAS RCM is successful in creating a company culture that attracts the best candidates in hiring and retaining the right talent. A cohesive management team has the ability to align great people with great processes to meet the needs of the patients/customers.
Can customers see their order progress?
Yes, ATLAS RCM has a Customer Portal where customers can request service, send a message to the company, view statements, make credit card payments, access all documents they have signed, and see their order progress.
What are dynamic workflows?
ATLAS RCM is a task-based system which allows for easily customized workflows based on the order type and the requirements of the payer. ATLAS will conform to the needs of you company as opposed to requiring you to fit in a software "box".
Is there software I need to install?
No, ATLAS is internet based and can be accessed securely through any mainstream browser.
Is there a document management system?
Yes, ATLAS RCM contains an advanced Document Management System with unlimited document storage.
Can I use ATLAS to fax documents?
Yes, ATLAS includes unlimited electronic faxing, both outgoing and incoming
Is there electronic billing in ATLAS?
Yes, ATLAS is integrated with over 16,000 payers for electronic claims and remittance. ATLAS has one touch electronic eligibilities, PECOS validation and electronic posting of EOB's to the patients' accounts.
Can ATLAS be accessed remotely?
Yes, users can securely log into ATLAS from any device with a browser and internet connection at any time.
What kind of financial controls does ATLAS offer?
Effectively lower your DSO and manage your cash flow, collections, audits, denials, and ensure you are being paid accurately. Stay paid with the processing controls built into ATLAS RCM which help prevent billing and coding errors.
Accounts Payable
Effectively manage your COGS by processing manufacturer invoices through ATLAS and ensuring you are never overcharged for product.
What reporting does ATLAS offer?
ATLAS RCM offers a wide variety of reports with thousands of filter combinations so you can easily access the information you need. With the reports in ATLAS RCM, you can effectively manage your work in progress, sales reporting, billing and collections, and inventory.